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General
- What is the purpose of Archiving?
- Does Archiving Save Space?
- My company is not part of a regulated industry. Do I still need to archive information?
- I use a cloud email service like Google Workspace/MS365, which gives me 30/50GB of storage per user. Why do I still need to archive email when my cloud mailbox storage is sufficient?
- Why does the Manufacturing Sector need to invest in a Cloud Information Archiver?
- Is Vaultastic compatible with our organization's current workplace productivity suite?
- Why do I need to protect email data as a healthcare company?
- What are the key threats to my data as a healthcare organization?
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Platform
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- Can Vaultastic archive data from my CRM, such as Salesforce records and customer emails?
- Can I archive data from collaborative tools like Slack or Microsoft Teams?
- Does Vaultastic support archiving of multi-format data such as PST, EML, and MBOX files?
- Can Vaultastic archive both structured and unstructured data?
- What types of data can Vaultastic archive and retain?
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- Why do I need a separate archive solution for Microsoft Office 365?
- I am currently using Microsoft 365 with sufficient storage. Do I still need a separate data archive?
- What data does Vaultastic archive from Microsoft 365?
- How does Vaultastic integrate with M365?
- Does the integration between Vaultastic and M365 impact my existing M365 workflow?
- Is the integration between Vaultastic and M365 secure?
- Can I archive the emails of selected users only?
- Do we need to deploy any software or database on the Microsoft 365 setup to enable archiving of email & file data?
- Can I archive my existing M365 data and PST files to Vaultastic?
- What are the pros and cons if I back up my files from OneDrive to an external hard drive?
- How do I back up OneDrive data?
- What is the process for archiving files from OneDrive for Business?
- How often should I archive files from OneDrive for Business?
- Can I restore my archived Microsoft 365 data to Microsoft 365?
- What is an effective way to ensure a OneDrive backup of all files?
- Since OneDrive is on the cloud, how does another cloud backup for OneDrive help?
- Is Vaultastic a secure file archiving solution to backup OneDrive files?
- What is the relationship between OneDrive backup and compliance?
- What is the best way to back up OneDrive?
- What are the benefits of using Vaultastic to archive my Microsoft 365 data?
- What is the best way to archive files from Google Drive and OneDrive for business?
- Is there a way to backup Teams chat?
- Using Vaultastic, can I archive only specific files or folders from OneDrive for Business?
- My regulator wants me to provide a OneDrive backup and disaster recovery plan. How do I achieve this quickly?
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- How to archive files in Google drive?
- Is it a good idea to transfer files from google drive to external hard drive as a backup?
- How does separate email archiving for Google Workspace work?
- How does archiving work in Gmail?
- Can Vaultastic perform a g suite ediscovery across emails and files of user accounts?
- What is the best way to archive an old user in G Suite?
- Is Vaultastic an alternative to using google vault for former employee data retention?
- How is Vaultastic a better option for protecting the data assets of former employees v/s using the google workspace archive user license?
- Can I use Vaultastic for g suite email archiving?
- Is Vaultastic amongst the best email archiving solutions for G Suite, and why?
- How to archive google mail in Vaultastic?
- What is Google Vault used for? Is Vaultastic a Google vault alternative?
- How does Vaultastic work as a google apps archive or a Google docs archive?
- How do I backup Gmail emails of all my users?
- Is it safe to backup google drive to external hard drive?
- How to back up your google account?
- How to back up your google drive data/documents?
- How to back up my google drive files?
- Is there a safer alternative to back up google drive to hard drive?
- Should I backup my google drive? How to backup google drive locally?
- Can I back up my google drive to Vaultastic?
- Do we need to deploy any software or database on the Google Workspace setup to enable archiving of email data?
- With Google Workspace on GCP and Vaultastic on AWS, will the email data be archived across cloud providers?
- Can I archive emails of only selected users from my Google Workspace account?
- Can I migrate my legacy email data in PST formats?
- Is it a good idea to transfer files from Google Drive to an external hard drive as a backup?
- How do you achieve a complete Google Docs Archive?
- What is the best way to archive files from Google Drive and OneDrive for business?
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- How does Vaultastic handle legacy data sources, such as old email files in PST, EML, and MBOX formats?
- Is it possible to archive transactional emails from automated systems and notification tools with Vaultastic?
- How does Vaultastic manage data from unstructured sources like chat messages, notifications, and attachments?
- Can I archive files and documents from Google Drive and OneDrive on Vaultastic?
- Does Vaultastic support CRM platforms like ZOHO CRM and Salesforce for archiving customer communications?
- Can Vaultastic archive data from collaborative tools like Microsoft Teams?
- Which email platforms are compatible with Vaultastic for data archiving?
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- Once I archive emails to Vaultastic, can I delete aging emails from my primary mailboxes? Do I need to maintain another backup?
- Who owns the data on the cloud?
- How is customer data privacy ensured?
- How is cloud data storage better than deploying our servers?
- How does Vaultastic deliver such high data durability?
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- How secure is my data in the Vaultastic cloud?
- What security measures does Vaultastic use to protect my data?
- Is Vaultastic tested, audited and certified by an independent body?
- Does Vaultastic support role-based access?
- How can I ensure that my archived data is only accessible to authorized users?
- What happens to my data if Vaultastic experiences a security breach?
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- How does Vaultastic ensure compliance with global data protection laws such as GDPR, HIPAA, and DPDPA?
- What measures does Vaultastic take to adhere to financial sector regulations from bodies like RBI, SEBI, and IRDAI?
- Does Vaultastic support data residency to comply with local laws?
- Can Vaultastic help us maintain email and file data for regulatory retention periods?
- How does Vaultastic handle legal holds to support ongoing investigations or litigation?
- Does Vaultastic provide tools for e-discovery to respond to regulatory queries and audits?
- What are Vaultastic’s capabilities for selective data deletion under regulations like GDPR’s Right to Erasure?
- Can Vaultastic ensure compliance with industry-specific regulations beyond financial services?
- How does Vaultastic align with emerging data privacy regulations in different countries?
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- What is the Active Store in Vaultastic, and how does it work?
- What types of data are stored in the Active Store?
- How does the Active Store ensure rapid data retrieval for e-discovery and business continuity?
- Is the Active Store suitable for storing compliance-related email data?
- Can I customize data retention policies for the Active Store?
- How does the Active Store differ from the Open Store in Vaultastic?
- What security measures are in place to protect data stored in the Active Store?
- Can I move data from the Active Store to the Open Store or other Vaultastic tiers?
- How does the Active Store scale to accommodate growing data volumes?
- What industries benefit most from using the Active Store in Vaultastic?
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- What happens to archived data if I discontinue my drive/storage app subscription?
- Can Vaultastic archive shared files and folders from collaborative storage apps?
- Does Vaultastic ensure data security and encryption for archived files from storage apps?
- What is the process for setting up Vaultastic to archive data from storage apps like Google Drive and Microsoft OneDrive?
- Can I search and retrieve files archived from cloud drive/storage apps using Vaultastic?
- How does Vaultastic optimize storage costs for data archived from cloud drive/storage apps like MS OneDrive or Google Drive?
- Can Vaultastic help with compliance and long-term retention of files stored in cloud drive/storage apps such as Google Drive and Microsoft OneDrive?
- What types of data can Vaultastic archive from storage applications like Google Drive and OneDrive?
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- What is the Open Store in Vaultastic, and how does it differ from other storage tiers?
- What types of data should be stored in the Vaultastic Open Store?
- How does the Open Store optimize costs for long-term data storage?
- Does the Open Store comply with regulatory requirements for data retention?
- Can I access and retrieve data stored in the Open Store quickly?
- Can I move data from the Open Store back to the Active Store?
- What industries benefit most from using the Open Store for long-term data retention?
- How does the Open Store ensure the security of archived data?
- What happens to Open Store data when an organization’s storage needs evolve?
- How scalable is the Open Store for growing archival requirements?
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- What is the Live Store in Vaultastic, and how does it support active data collaboration?
- How does the Live Store enhance productivity for teams and external collaborators?
- What types of data are best suited for storage in the Live Store?
- What security measures ensure the integrity of data in the Live Store?
- How does the Live Store integrate with Vaultastic’s other storage tiers to optimize data management?
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- What is the Deep Store in Vaultastic, and how does it support long-term data retention?
- How does the Deep Store help organizations manage compliance with data retention regulations?
- What types of data are best suited for storage in the Deep Store?
- Can I retrieve data from the Deep Store on demand, and how long does it take?
- How does the Deep Store optimize costs for long-term archival?
- What is the difference between the Vaultastic Open Store and the Deep Store?
- Is the data in the Deep Store secure and compliant with global data protection standards?
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- Do I need to upgrade the email archive solution every year?
- What administrative controls does Vaultastic provide to manage archived data?
- How does Vaultastic simplify user access management for large organizations?
- Can Vaultastic provide reports on storage usage and user activities?
- How does Vaultastic handle policy enforcement for data retention and deletion?
- What tools does Vaultastic offer for monitoring and troubleshooting?
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- How can I move 15TB of legacy email data in PST files to Vaultastic, and how will this impact my cost?
- I have over 100 TB of data, and transferring this over the wire is not feasible. What options do I have for importing this into the Vaultastic archive?
- I have been downloading emails in PST format and storing them locally. Can Vaultastic import this into the archive?
- What data sources and formats do you support for import?
- I am already using Vaultastic. Can I still import data?
- My legacy archive email data is spread across inactive mailboxes, PST files, and EML files. How can you help me import all this into my central archive on Vaultastic?
- I use multiple email solutions for my company. Can I migrate all of my legacy data to Vaultastic stores?
- Does Vaultastic store all email attachments also?
- How does Vaultastic ensure cloud migration data security?
- What are the different types of migration requests supported by Vaultastic?
- How do I submit migration requests using Vaultastic's data migration software?
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- How do I access, search, and extract my archived information on Vaultastic?
- Can I provide access to the data depending on the organizational hierarchy?
- How does Vaultastic manage user access to archived data?
- Can I provide role-based access to specific teams or departments in Vaultastic?
- Is it possible to grant secure, temporary access to external auditors or legal teams?
- How can I monitor and control who accesses the archived data in Vaultastic?
- Does Vaultastic support self-service access for end-users to search and retrieve their own data?
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- The data volume keeps on increasing. Will the search be as seamless as it is now five years later?
- Does Vaultastic support Office 365 e-discovery, too?
- Can I provide restricted e-discovery rights to specific team members?
- How can I access and search the data stored in the different Vaultastic stores?
- What is the function of 'AND', 'OR' buttons in the search feature of the E-Discovery panel?
- Can I save ediscovery queries for easy execution repeatedly?
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- Which are the compatible email clients whose data can be stored and extracted using Vaultastic?
- How do I extract data for a particular mailbox from Vaultastic?
- What methods does Vaultastic offer for extracting archived data?
- In what formats can I export data from Vaultastic for further use?
- Can I extract specific emails or files based on search queries in Vaultastic?
- How does Vaultastic ensure the security of data during the extraction process?
- Is it possible to bulk export large volumes of archived data from Vaultastic?
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- My data size is enormous and is continually growing. How does Vaultastic preserve such large volumes of data without a proportional increase in cost?
- Do I need data lifecycle management if I already use a backup tool?
- Can I define retention policies for different types of archived data in Vaultastic?
- How does Vaultastic handle aging data to optimize storage and costs?
- Is it possible to move data between storage tiers in Vaultastic as it ages?
- How does Vaultastic ensure compliance with data retention and deletion regulations during the data lifecycle?
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Data Management Use Cases
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- How does Vaultastic support business continuity during data loss or system failures?
- What are some of the challenges faced while backing up emails?
- Can Vaultastic support data archiving for collaborative platforms like Google Drive and OneDrive?
- How can Vaultastic assist organizations in mitigating risks associated with data tampering or loss?
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- Can Vaultastic help organizations securely manage and archive data from former employees?
- What is data archiving for ex-employees, and why is it important?
- What are the best practices for former staff data archiving?
- How do I ensure data security when archiving information for ex-employees?
- What are the technical considerations for protecting corporate data used by former employees?
- What are the benefits of data archiving for terminated staff?
- How do I ensure compliance with data retention laws for ex-employees? Are there any specific regulations on data archiving for certain industries?
- What are the legal considerations for archiving data for ex-employees?
- How long should we keep data for ex-employees?
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- How can Vaultastic help organizations manage data for regulatory compliance and audits?
- How does Vaultastic enable secure data sharing and collaboration for audits and investigations?
- What role does Vaultastic play in streamlining legal discovery and investigation processes?
- Can I provide secured, selective access to mail vaults on Vaultastic to an external auditor in an audit scenario?
- How do I share the e-discovery results with my team or external auditors?
- What do our financial services industry regulators expect from us?
- Does Vaultastic provide data residency within the country boundaries?
- Will Vaultastic encrypt all data per the cybersecurity guidelines of our financial services industry regulator?
- Does Vaultastic’s platform support a disaster recovery site, as per the guidelines of our financial services industry regulator?
- Does Vaultastic adhere to the relevant data privacy acts of the government?
- During an investigation, how do I quickly search and extract my archived email data on Vaultastic?
- When a user is under investigation, the vault has to be on legal hold, and no deletion or retention policies should apply to this vault. Does Vaultastic support a legal hold?
- The auditors want email data of specific users of a particular period in the PST format. Can Vaultastic do this?
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- How can I ensure that my sales department head is only allowed to search the business communication of the sales team and nobody else?
- If my auditors find a potential breach, how can they share this data with legal/compliance experts and the management?
- I have standard queries that I need to run daily to locate emails with potential policy violations. Is there any efficient way for me to do this?
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- How does this Email Storage solution help me stay within my purchased mailbox limits of 30GB or 50GB?
- I practice periodically downloading old mail from my users’ mailboxes to PST files and storing them offline, which works for me. Why should I adopt Vaultastic as an Email Storage Management solution?
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Customers and Case Studies
- Where can I find your customer case studies?
- What industries or sectors use Vaultastic for data management and compliance?
- Can I access case studies to learn how Vaultastic has helped similar organizations?
- What are some success stories of organizations that improved compliance or reduced costs using Vaultastic?
- How does Vaultastic support organizations of varying sizes, from small businesses to large enterprises?
- Are there testimonials from customers who have benefited from Vaultastic’s solutions?
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SLA
- What are the details of your Service Level Agreement (SLA)?
- What uptime guarantee does Vaultastic provide in its SLA?
- How does Vaultastic ensure data availability and durability as part of its SLA?
- What are the support response times defined in Vaultastic’s SLA for critical issues?
- Does Vaultastic’s SLA include provisions for data security?
- Can the terms of Vaultastic’s SLA be customized to align with specific organizational needs?
- What happens if Vaultastic fails to meet the SLA commitments?
- Are there any penalties or compensations defined in Vaultastic’s SLA for downtime or service interruptions?
- Does Vaultastic’s SLA cover scheduled maintenance and its impact on service availability?
- How does Vaultastic monitor and report SLA performance to customers?
- Are SLA updates or changes communicated to customers in advance?
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Pricing
- Which plan is suitable for my organization?
- What Storage, Access and Migration operations are possible with my plans?
- What is the break-up of the four storage classes available to me?
- What does it mean when you say that your CONTINUITY, SUPERVISION and COMPLIANCE plans are “sized for up to 10 users”?
- Do I need to purchase onboarding services from Mithi?
- How much archive storage do I need?
- What happens if I consume all the storage I purchased? How do I add more storage to my archive?
- How do I upgrade my subscription?
- How do I renew my subscription at the end of the year?
- What happens to my data when I upgrade my plan?
- What is the pay-per-use pricing model of the ENTERPRISE plan?
- Where can I find the updated pricing plans for data management services?
- How can I view pricing in my local currency?
- What is the data exit policy for Vaultastic?
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Quotations and Proposals
- How can I request a quotation for Vaultastic’s plans and services?
- What details are required from my organization to generate a customized proposal?
- How long does it take to receive a proposal after submitting a request?
- Does Vaultastic offer tailored pricing based on specific business requirements?
- Can I get a quotation that includes multiple plans or add-ons for comparison?
- Are the costs for additional services, like data migration or onboarding, included in the proposal?
- Does Vaultastic provide multi-year subscription proposals with potential discounts?
- What’s the validity period of a quotation or proposal from Vaultastic?
- Can I negotiate the terms or pricing in the proposal?
- How does Vaultastic handle requests for proposals (RFPs) from enterprises?
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Evaluation via a Free Trial
- How can I sign up for a free trial?
- What are the steps to evaluate Vaultastic for my organization’s data management needs?
- Does Vaultastic offer a free trial or evaluation period to test its features?
- Can I evaluate specific features, such as e-discovery or compliance tools, during the trial?
- How can I determine if Vaultastic aligns with my organization’s data retention and compliance requirements?
- Are there any prerequisites or configurations needed to start evaluating Vaultastic?
- Does Vaultastic provide technical support during the evaluation process?
- How long does the evaluation period typically last, and can it be extended?
- Can I upload sample data or legacy files during the evaluation to see how Vaultastic works?
- What resources are available to help me understand Vaultastic’s capabilities during the evaluation?
- How can I provide feedback or ask questions during the evaluation process?
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Online Live Demo and Discussion
- How can I get ready for a live demo and discussion?
- How can I schedule an online demo?
- How can I book an online demo of Vaultastic for my organization?
- What features and capabilities are showcased during the Vaultastic live demo?
- Can the Vaultastic demo be customized to focus on specific use cases or challenges?
- How long does the live demo session typically last?
- Will I have the opportunity to ask questions or interact during the live demo?
- Can multiple team members from my organization join the demo session?
- Is there a fee associated with scheduling a live demo or discussion about Vaultastic?
- How do I prepare for the demo to ensure a productive session?
- What happens after the demo—can I schedule follow-up discussions for deeper insights?
- Is the demo session recorded, and can I get a copy for internal review?
< All Topics
Can the terms of Vaultastic’s SLA be customized to align with specific organizational needs?
PostedJanuary 2, 2025
Our SLA is a comprehensive, standard document that applies to all our customers.
Vaultastic recognizes that in certain rare cases, large organizations may have unique requirements and offers the flexibility to tailor SLA terms with an addendum, that is mutually discussed.
The Vaultastic team works closely with customers to understand their needs and create an addendum that builds on the original SLA and includes additional clauses mutually agreed.