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Are there any penalties or compensations defined in Vaultastic’s SLA for downtime or service interruptions?

Yes, Vaultastic’s SLA includes provisions for penalties or compensations in case of downtime or service interruptions beyond the agreed thresholds. These may take the form of service credits or other mutually agreed remedies to offset the impact on customers. The specifics of compensations are outlined in the SLA and are designed to reflect Vaultastic’s commitment to ensuring consistent and reliable service delivery.