How Can We Help?
- What is the purpose of Archiving?
- Does Archiving Save Space?
- My company is not part of a regulated industry. Do I still need to archive information?
- I use a cloud email service like Google Workspace/MS365, which gives me 30/50GB of storage per user. Why do I still need to archive email when my cloud mailbox storage is sufficient?
- Why does the Manufacturing Sector need to invest in a Cloud Information Archiver?
- Is Vaultastic compatible with our organization's current workplace productivity suite?
- Why do I need to protect email data as a healthcare company?
- What are the key threats to my data as a healthcare organization?
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Data Types
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Email
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Files
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SaaS data
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General
- Can Vaultastic archive data from my CRM, such as Salesforce records and customer emails?
- Can I archive data from collaborative tools like Slack or Microsoft Teams?
- Does Vaultastic support archiving of multi-format data such as PST, EML, and MBOX files?
- Can Vaultastic archive both structured and unstructured data?
- What types of data can Vaultastic archive and retain?
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Data Sources
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Microsoft Office 365
- Why do I need a separate archive solution for Microsoft Office 365?
- I am currently using Microsoft 365 with sufficient storage. Do I still need a separate data archive?
- What data does Vaultastic archive from Microsoft 365?
- How does Vaultastic integrate with M365?
- Does the integration between Vaultastic and M365 impact my existing M365 workflow?
- Is the integration between Vaultastic and M365 secure?
- Can I archive the emails of selected users only?
- Do we need to deploy any software or database on the Microsoft 365 setup to enable archiving of email & file data?
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Google Workspace
- How to archive files in Google drive?
- Is it a good idea to transfer files from google drive to external hard drive as a backup?
- How does separate email archiving for Google Workspace work?
- How does archiving work in Gmail?
- Can Vaultastic perform a g suite ediscovery across emails and files of user accounts?
- What is the best way to archive an old user in G Suite?
- Is Vaultastic an alternative to using google vault for former employee data retention?
- How is Vaultastic a better option for protecting the data assets of former employees v/s using the google workspace archive user license?
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Microsoft Exchange
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Sendgrid
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Salesforce
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Zimbra
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Amazon workmail
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General
- How does Vaultastic handle legacy data sources, such as old email files in PST, EML, and MBOX formats?
- Is it possible to archive transactional emails from automated systems and notification tools with Vaultastic?
- How does Vaultastic manage data from unstructured sources like chat messages, notifications, and attachments?
- Can I archive files and documents from Google Drive and OneDrive on Vaultastic?
- Does Vaultastic support CRM platforms like ZOHO CRM and Salesforce for archiving customer communications?
- Can Vaultastic archive data from collaborative tools like Microsoft Teams?
- Which email platforms are compatible with Vaultastic for data archiving?
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Vaultastic Assurance
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Rock solid reliability
- Once I archive emails to Vaultastic, can I delete aging emails from my primary mailboxes? Do I need to maintain another backup?
- Who owns the data on the cloud?
- How is customer data privacy ensured?
- How is cloud data storage better than deploying our servers?
- How does Vaultastic deliver such high data durability?
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Bulletproof Security
- How secure is my data in the Vaultastic cloud?
- What security measures does Vaultastic use to protect my data?
- Is Vaultastic tested, audited and certified by an independent body?
- Does Vaultastic support role-based access?
- How can I ensure that my archived data is only accessible to authorized users?
- What happens to my data if Vaultastic experiences a security breach?
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Scalable Performance
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Adherence to Laws and Regulations
- How does Vaultastic ensure compliance with global data protection laws such as GDPR, HIPAA, and DPDPA?
- What measures does Vaultastic take to adhere to financial sector regulations from bodies like RBI, SEBI, and IRDAI?
- Does Vaultastic support data residency to comply with local laws?
- Can Vaultastic help us maintain email and file data for regulatory retention periods?
- How does Vaultastic handle legal holds to support ongoing investigations or litigation?
- Does Vaultastic provide tools for e-discovery to respond to regulatory queries and audits?
- What are Vaultastic’s capabilities for selective data deletion under regulations like GDPR’s Right to Erasure?
- Can Vaultastic ensure compliance with industry-specific regulations beyond financial services?
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Storage Apps
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Active Store
- What is the Active Store in Vaultastic, and how does it work?
- What types of data are stored in the Active Store?
- How does the Active Store ensure rapid data retrieval for e-discovery and business continuity?
- Is the Active Store suitable for storing compliance-related email data?
- Can I customize data retention policies for the Active Store?
- How does the Active Store differ from the Open Store in Vaultastic?
- What security measures are in place to protect data stored in the Active Store?
- Can I move data from the Active Store to the Open Store or other Vaultastic tiers?
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General
- What happens to archived data if I discontinue my drive/storage app subscription?
- Can Vaultastic archive shared files and folders from collaborative storage apps?
- Does Vaultastic ensure data security and encryption for archived files from storage apps?
- What is the process for setting up Vaultastic to archive data from storage apps like Google Drive and Microsoft OneDrive?
- Can I search and retrieve files archived from cloud drive/storage apps using Vaultastic?
- How does Vaultastic optimize storage costs for data archived from cloud drive/storage apps like MS OneDrive or Google Drive?
- Can Vaultastic help with compliance and long-term retention of files stored in cloud drive/storage apps such as Google Drive and Microsoft OneDrive?
- What types of data can Vaultastic archive from storage applications like Google Drive and OneDrive?
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Open Store
- What is the Open Store in Vaultastic, and how does it differ from other storage tiers?
- What types of data should be stored in the Vaultastic Open Store?
- How does the Open Store optimize costs for long-term data storage?
- Does the Open Store comply with regulatory requirements for data retention?
- Can I access and retrieve data stored in the Open Store quickly?
- Can I move data from the Open Store back to the Active Store?
- What industries benefit most from using the Open Store for long-term data retention?
- How does the Open Store ensure the security of archived data?
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Live Store
- What is the Live Store in Vaultastic, and how does it support active data collaboration?
- How does the Live Store enhance productivity for teams and external collaborators?
- What types of data are best suited for storage in the Live Store?
- What security measures ensure the integrity of data in the Live Store?
- How does the Live Store integrate with Vaultastic’s other storage tiers to optimize data management?
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Deep Store
- What is the Deep Store in Vaultastic, and how does it support long-term data retention?
- How does the Deep Store help organizations manage compliance with data retention regulations?
- What types of data are best suited for storage in the Deep Store?
- Can I retrieve data from the Deep Store on demand, and how long does it take?
- How does the Deep Store optimize costs for long-term archival?
- What is the difference between the Vaultastic Open Store and the Deep Store?
- Is the data in the Deep Store secure and compliant with global data protection standards?
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Administration
- Do I need to upgrade the email archive solution every year?
- What administrative controls does Vaultastic provide to manage archived data?
- How does Vaultastic simplify user access management for large organizations?
- Can Vaultastic provide reports on storage usage and user activities?
- How does Vaultastic handle policy enforcement for data retention and deletion?
- What tools does Vaultastic offer for monitoring and troubleshooting?
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Information Archival
- How can I move 15TB of legacy email data in PST files to Vaultastic, and how will this impact my cost?
- I have over 100 TB of data, and transferring this over the wire is not feasible. What options do I have for importing this into the Vaultastic archive?
- I have been downloading emails in PST format and storing them locally. Can Vaultastic import this into the archive?
- What data sources and formats do you support for import?
- I am already using Vaultastic. Can I still import data?
- My legacy archive email data is spread across inactive mailboxes, PST files, and EML files. How can you help me import all this into my central archive on Vaultastic?
- I use multiple email solutions for my company. Can I migrate all of my legacy data to Vaultastic stores?
- Does Vaultastic store all email attachments also?
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Access
- How do I access, search, and extract my archived information on Vaultastic?
- Can I provide access to the data depending on the organizational hierarchy?
- How does Vaultastic manage user access to archived data?
- Can I provide role-based access to specific teams or departments in Vaultastic?
- Is it possible to grant secure, temporary access to external auditors or legal teams?
- How can I monitor and control who accesses the archived data in Vaultastic?
- Does Vaultastic support self-service access for end-users to search and retrieve their own data?
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E-discovery
- The data volume keeps on increasing. Will the search be as seamless as it is now five years later?
- Does Vaultastic support Office 365 e-discovery, too?
- Can I provide restricted e-discovery rights to specific team members?
- How can I access and search the data stored in the different Vaultastic stores?
- What is the function of 'AND', 'OR' buttons in the search feature of the E-Discovery panel?
- Can I save ediscovery queries for easy execution repeatedly?
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Data extraction
- Which are the compatible email clients whose data can be stored and extracted using Vaultastic?
- How do I extract data for a particular mailbox from Vaultastic?
- What methods does Vaultastic offer for extracting archived data?
- In what formats can I export data from Vaultastic for further use?
- Can I extract specific emails or files based on search queries in Vaultastic?
- How does Vaultastic ensure the security of data during the extraction process?
- Is it possible to bulk export large volumes of archived data from Vaultastic?
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Data Lifecycle management
- My data size is enormous and is continually growing. How does Vaultastic preserve such large volumes of data without a proportional increase in cost?
- Do I need data lifecycle management if I already use a backup tool?
- Can I define retention policies for different types of archived data in Vaultastic?
- How does Vaultastic handle aging data to optimize storage and costs?
- Is it possible to move data between storage tiers in Vaultastic as it ages?
- How does Vaultastic ensure compliance with data retention and deletion regulations during the data lifecycle?
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Manage Legacy Data
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Backup Files, Email, and SaaS data for Business Continuity
- How does Vaultastic support business continuity during data loss or system failures?
- What are some of the challenges faced while backing up emails?
- Can Vaultastic support data archiving for collaborative platforms like Google Drive and OneDrive?
- How can Vaultastic assist organizations in mitigating risks associated with data tampering or loss?
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Protect data assets in control of former employees
- Can Vaultastic help organizations securely manage and archive data from former employees?
- What is data archiving for ex-employees, and why is it important?
- What are the best practices for former staff data archiving?
- How do I ensure data security when archiving information for ex-employees?
- What are the technical considerations for protecting corporate data used by former employees?
- What are the benefits of data archiving for terminated staff?
- How do I ensure compliance with data retention laws for ex-employees? Are there any specific regulations on data archiving for certain industries?
- What are the legal considerations for archiving data for ex-employees?
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Enhance your Legal and Compliance readiness
- How can Vaultastic help organizations manage data for regulatory compliance and audits?
- How does Vaultastic enable secure data sharing and collaboration for audits and investigations?
- What role does Vaultastic play in streamlining legal discovery and investigation processes?
- Can I provide secured, selective access to mail vaults on Vaultastic to an external auditor in an audit scenario?
- How do I share the e-discovery results with my team or external auditors?
- What do our financial services industry regulators expect from us?
- Does Vaultastic provide data residency within the country boundaries?
- Will Vaultastic encrypt all data per the cybersecurity guidelines of our financial services industry regulator?
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Maintain Oversight and Continuity of business functions
- How can I ensure that my sales department head is only allowed to search the business communication of the sales team and nobody else?
- If my auditors find a potential breach, how can they share this data with legal/compliance experts and the management?
- I have standard queries that I need to run daily to locate emails with potential policy violations. Is there any efficient way for me to do this?
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Manage your data retention goals
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Improve Data Accessibility
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Manage SaaS Storage growth
- How does this Email Storage solution help me stay within my purchased mailbox limits of 30GB or 50GB?
- I practice periodically downloading old mail from my users’ mailboxes to PST files and storing them offline, which works for me. Why should I adopt Vaultastic as an Email Storage Management solution?
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Cost optimization
- Where can I find your customer case studies?
- What industries or sectors use Vaultastic for data management and compliance?
- Can I access case studies to learn how Vaultastic has helped similar organizations?
- What are some success stories of organizations that improved compliance or reduced costs using Vaultastic?
- How does Vaultastic support organizations of varying sizes, from small businesses to large enterprises?
- Are there testimonials from customers who have benefited from Vaultastic’s solutions?
- What are the details of your Service Level Agreement (SLA)?
- What uptime guarantee does Vaultastic provide in its SLA?
- How does Vaultastic ensure data availability and durability as part of its SLA?
- What are the support response times defined in Vaultastic’s SLA for critical issues?
- Does Vaultastic’s SLA include provisions for data security?
- Can the terms of Vaultastic’s SLA be customized to align with specific organizational needs?
- What happens if Vaultastic fails to meet the SLA commitments?
- Are there any penalties or compensations defined in Vaultastic’s SLA for downtime or service interruptions?
- Which plan is suitable for my organization?
- What Storage, Access and Migration operations are possible with my plans?
- What is the break-up of the four storage classes available to me?
- What does it mean when you say that your CONTINUITY, SUPERVISION and COMPLIANCE plans are “sized for up to 10 users”?
- Do I need to purchase onboarding services from Mithi?
- How much archive storage do I need?
- What happens if I consume all the storage I purchased? How do I add more storage to my archive?
- How do I upgrade my subscription?
- How can I request a quotation for Vaultastic’s plans and services?
- What details are required from my organization to generate a customized proposal?
- How long does it take to receive a proposal after submitting a request?
- Does Vaultastic offer tailored pricing based on specific business requirements?
- Can I get a quotation that includes multiple plans or add-ons for comparison?
- Are the costs for additional services, like data migration or onboarding, included in the proposal?
- Does Vaultastic provide multi-year subscription proposals with potential discounts?
- What’s the validity period of a quotation or proposal from Vaultastic?
- How can I sign up for a free trial?
- What are the steps to evaluate Vaultastic for my organization’s data management needs?
- Does Vaultastic offer a free trial or evaluation period to test its features?
- Can I evaluate specific features, such as e-discovery or compliance tools, during the trial?
- How can I determine if Vaultastic aligns with my organization’s data retention and compliance requirements?
- Are there any prerequisites or configurations needed to start evaluating Vaultastic?
- Does Vaultastic provide technical support during the evaluation process?
- How long does the evaluation period typically last, and can it be extended?
- How can I get ready for a live demo and discussion?
- How can I schedule an online demo?
- How can I book an online demo of Vaultastic for my organization?
- What features and capabilities are showcased during the Vaultastic live demo?
- Can the Vaultastic demo be customized to focus on specific use cases or challenges?
- How long does the live demo session typically last?
- Will I have the opportunity to ask questions or interact during the live demo?
- Can multiple team members from my organization join the demo session?