FAQ Categories: Quotations and Proposals

Requesting a quotation for Vaultastic’s plans and services is a simple process. Visit the Vaultastic website and navigate to the Contact Us for. Fill out the form with your details, including your organization’s name, contact information, and a brief description of your requirements. 

Alternatively, you can contact the Vaultastic sales team via email (sales at mithi dot com) for direct assistance. Once your request is submitted, the Vaultastic team will reach out to understand your needs in more detail and provide a quotation tailored to your requirements.

To generate a customized proposal, Vaultastic requires key details about your organization and its data management needs. Our team will ask the following information before we can generate a proposal for you. These include (but may not be limited to):

• Number of users, whose data needs to be archived.
• Existing volume of their data you need to archive, including any legacy data.
• What data types you want to archive (emails, files, chats, SaaS data etc)
• Retention policies or duration for storing data.
• Specific features or services you’re looking for, such as e-discovery, compliance support, or data migration.
• Current infrastructure details, like the email or storage solutions in use (e.g., Microsoft 365, Google Workspace).

Providing these details ensures that Vaultastic can offer a proposal optimized for your use case, aligning with your operational and budgetary goals.

Vaultastic typically delivers a proposal within 1-3 business days of receiving your request and all necessary information. The timeline may vary depending on the complexity of your requirements. If additional discussions or clarifications are needed, the Vaultastic team will promptly communicate with you to ensure the proposal addresses all your needs accurately. Rest assured, Vaultastic prioritizes quick turnaround times to support your decision-making process.

Vaultastic’s pricing includes five plans as can be seen on the Pricing page. The first four are standard plans suitable for tiny to small businesses with less than 100 employees and smaller data sizes (below 1TB). Purchasing these is as simple as subscribing to the chosen plan and topping up the resources, as required, with additional packs. 

For any requirement beyond this, we recommend the Transformation plan, which is a custom plan based on the pay-per-use model. By understanding your user base, data volume, retention policies, and additional services like migration or compliance, Vaultastic crafts a proposal that aligns with your needs. Whether you require storage for a specific department, enterprise-wide implementation, or compliance-focused features, Vaultastic ensures that the proposal reflects a fair and optimized pricing structure. The pay-per-use pricing allows you to scale services as your organization grows, ensuring cost-efficiency and flexibility.

Absolutely. Vaultastic understands that organizations may need to compare different options and add-ons to make an informed decision. When requesting a quotation, specify that you’d like multiple options, such as plans, varying storage tiers, or additional features like e-discovery and compliance tools. The Vaultastic team will provide a comprehensive quotation outlining the costs and benefits of each option, making it easier for you to evaluate and choose the solution that best meets your needs.

Yes, Vaultastic’s proposal can include the costs for additional services such as data migration, onboarding, or training if requested. During the quotation process, you can specify any additional requirements you foresee, such as importing legacy data, configuring the system, or providing hands-on training for your team. These services are itemized separately in the proposal for transparency, allowing you to clearly understand their scope and associated costs. If you’re unsure of the services you may need, the Vaultastic team is available to discuss and recommend the best options for your situation.

No. All of Vaultastic’s proposals are annual and renewed every year. Since our pricing model is granular and based on resource consumption, it is more suitable for our customers to evaluate the actual consumption every year and based on that generate a renewal quotation which may be lower or higher than the previous year. 

A Vaultastic quotation or proposal typically has a validity period of 7 to 30 days from the date of issue. This validity period ensures that pricing and terms reflect the current market and service conditions. The validity period will be explicitly mentioned in the proposal document. If the proposal expires and you wish to proceed, the Vaultastic team will be happy to revisit the requirements and provide an updated proposal reflecting any changes in pricing or service offerings.

Yes, Vaultastic understands that organizations have unique needs and constraints, and negotiations are welcomed to find a mutually beneficial arrangement. If you have specific budget considerations or wish to adjust the scope of services, you can discuss these with Vaultastic’s team. They are committed to offering a flexible and fair solution that aligns with your requirements while ensuring the value of the service. Any negotiated changes will be clearly reflected in a revised proposal.

Vaultastic has a dedicated team to handle enterprise RFPs efficiently. Upon receiving your RFP, the team conducts a detailed review of your requirements to ensure that the proposal addresses all aspects, including technical specifications, compliance needs, scalability, and pricing. The response will include a customized solution, detailed service descriptions, timelines, and a transparent cost structure. Vaultastic’s team collaborates closely with your organization during the RFP process to provide clarifications, participate in discussions, and ensure that the proposal aligns perfectly with your expectations.