SendGrid enables applications to deliver high-volume outbound communications reliably. Vaultastic adds a governance layer that captures, preserves, supervises, and activates those communications over time, so operational and compliance-relevant messages remain traceable, accessible, and defensible beyond delivery.
| What Vaultastic does | What this enables for BFSI teams |
|---|---|
| Captures outbound emails generated and sent via SendGrid APIs | Application-driven communications are preserved as governed records |
| Archives message content along with default email headers and metadata | Communications remain traceable and verifiable for audits and reviews |
| Stores SendGrid communication records in an independent archival repository | Access to records does not depend on live delivery infrastructure |
| Applies policy-driven retention to outbound communication data | Regulatory and internal retention obligations are met consistently |
| Locks archived communications with immutability and audit trails | Evidence remains tamper-resistant and defensible over time |
| Indexes communication records for centralised search and retrieval | Audit, compliance, and investigation requests are handled faster |
| Enforces role-based, supervised access to communication records | Oversight teams review records without impacting delivery systems |
| Maintains governed access during incidents or disputes | Communication evidence remains available during escalations or outages |
| Applies cost-aware storage policies for long-term communication data | Long-term retention is controlled without unnecessary cost growth |
Ensuring outbound email communications generated by applications, alerts, and automated workflows are archived reliably and retained over long periods-so historical records remain available when required.
Enabling fast, centralised retrieval of historical outbound communications with complete message content and header details, without relying on live delivery systems or fragmented logs.
Preserving traceability across the sending address, what was sent, when it was sent, and to whom-so communication records remain intact and accessible even during outages or incidents.
Providing visibility and controlled access to archived communication records across teams, without exposing sensitive data or impacting email delivery infrastructure.
Vaultastic works alongside SendGrid to govern outbound email communications and their header information through centralised retention, oversight, and controlled access.
| How Vaultastic works with SendGrid | What this means for BFSI organisations |
|---|---|
| Policy-driven archival of outbound email content and metadata | Ensures communication records are retained consistently and remain audit-ready over long retention periods |
| Preservation of email headers and communication context | Provides verifiable evidence of what was sent, when, and to whom |
| Independent storage of SendGrid communication records | Maintains access to communication data without relying on live delivery systems |
| Centralised discovery across communication records | Enables faster audits, investigations, and dispute resolution without manual data pulls |
| Immutable records with complete audit trails | Supports defensible evidence and traceability for regulatory and legal reviews |
| Role-based access and supervisory controls | Allows compliance, legal, and audit teams to access governed records securely without impacting email operations |
Vaultastic applies policy-driven governance and independent access to outbound communication records generated through SendGrid.
| Where SendGrid communication data is commonly used | How Vaultastic governs and supports it |
|---|---|
| Regulatory audits and inspections | Provides centralised, governed access to retained communication records with full header details, enabling faster audit responses |
| Legal discovery and disputes | Preserves immutable communication records with complete header information to support defensible evidence during reviews |
| Incident response and investigations | Maintains independent access to communication records during outages or system-level incidents |
| Customer communications verification | Enables verification of what communications were sent, when they were sent, and to whom |
| Supervisory oversight and internal reviews | Applies role-based access, traceability, and audit trails across communication records |
| Cross-platform information governance initiatives | Extends consistent governance across SendGrid and other enterprise communication platforms |
Transactional emails such as payment alerts, statements, OTP notices and policy updates are often records of customer communication. Regulators and auditors may ask for them years later. Archiving keeps these records retained, searchable and audit-ready long after they’re sent.
Your application adds a BCC to a Vaultastic journal address when it sends mail through the SendGrid API. Vaultastic then archives each email with its content and default headers, including sender, recipients, date and subject. This is a small, one-time change, and Mithi’s documentation includes sample code for your developers.
Yes. If a customer says they never got a notice, statement or alert, you can show a tamper-proof record of exactly what was sent, when, and to whom. This supports faster, evidence-based resolution of complaints and disputes.
Archived emails are stored in immutable form with complete audit trails, so they can’t be altered. Access is role-based: compliance, legal and audit teams can search records under supervision, and every access is logged.
No. Vaultastic receives a copy of each message and stores it in an independent archive. Your SendGrid sending setup and delivery performance stay unchanged.
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