Configure your Email Server

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  5. Set Recipient for NDR in Office365

Set Recipient for NDR in Office365

If you are configuring journal rules for the first time, you need to specify the alternate Journaling recipient for undeliverable journal reports. If a journal report can’t be delivered to the Journaling mailbox specified in a Journal rule, non-delivery reports in Office 365 are queued in Exchange Online for some time.

It is recommended to use a dedicated user when you setup Non-Delivery Reports in Office 365, as mails sent or received by this user for whom you enable NDR for Office 365 will not be archived on the Vaultastic server.


  1. Log in to the Office 365 domain Admin center.

  2. Navigate to Admin > Exchange Admin > compliance management > journal rules

  3. Click Select address to specify NDR email recipient on Office 365 domain.

    – You can change this id later if required.

    – It is recommended to dedicate a separate email id to receive all the undeliverable journal reports.


  4. Browse and select the id from the list.


  5. Click OK to acknowledge the warning displayed on the screen.


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