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  5. Provisioning Users Manually One by One

Provisioning Users Manually One by One

Once your domain is provisioned on Vaultastic, users are added to the domain automatically. If required you can provision more users manually one-by-one or in bulk by importing a CSV file.

After provisioning users manually one-by-one, you have to set their properties like First Name, Last Name, Primary email id and so on. If you are importing users from CSV, you can set user properties in CSV file itself.


Add Users


  1. Log in to Vaultastic. If you have signed in using the postmaster account, you will be taken to the Admin Panel. If you have logged as another user with an admin role, navigate to the Admin Panel console.


  2. From the left pane,

    • Select the Vaultastic domain from the list of domains you have the rights to manage.

    • Click the Users option to view the list of users present on the domain.

  3. From the middle pane, click the Add User icon.


  4. On the Add User window, provide the details

    • User name

    • User name of the Vaultastic id and primary email id MUST be the same.

      For example: If primary email id of the user is [email protected], then Vaultastic id of that user MUST be [email protected]

    • Set password

    • Ensure the password follows the password complexity rules set for the domain.
    • For plan, choose

      1. Continuity : Mails archived by the users in Continuity plan will not be visible in EDiscovery.

      2. Tracer : Mails archived by the users in Tracer plan will be indexed and visible in EDiscovery

      3. Durability : Mails archived by the users in Durability plan will be indexed and visible in EDiscovery

      4. Hold : Mails archived by the users in Hold plan will not be visible in EDiscovery.

    • Click the + sign to enter the record

    • Repeat the steps to add more users

    • Continue to validate user details

    • Click Done to exit the process.


Update User’s Account Information

For all the newly added users, set the user properties mentioned below.

Set First Name, Last Name of the user

Set First Name and Last Name of the user. Display Name is generated automatically by combining First Name and Last Name. Set Primary Email ID


Provide Primary Email ID of the user.

Primary email id is used while resetting the forgotten password of the account. User will receive the verification code required to reset the password of the account on this id.


Set Mail From id

Specify the primary id of the user as the Mail From id of the user. If user replies to/ forwards a mail using the Vaultastic account, it will be sent from the mail from id specified in this box.