Jump to: navigation, search

How to access your email archiving account on vaultastic

Table of Contents

Access your email archiving account on Vaultastic

As a user of the Vaultastic domain, you can discover or recover any specific mail which you have lost from your primary account, and restore your mail into your live mailbox.

Note: By default, users provisioned on the Vaultastic domain are not allowed to access their account for security purpose. You can contact the admin of your Vaultastic domain to enable the access.

Logon to the Vaultastic Account

Steps to logon to your Vaultastic account

Before logging in to your Vaultastic account, contact admin to ensure your account is enabled and have access to the Vaultastic account.

1. Access the URL https://<Domain-name>.vaultastic.com from your favorite browser.

- Logon to your vaultastic account using valid credentials
  • User ID

User id you use to logon to your primary email account

  • Password

Vaultastic account password

  • Domain Name

<Domain name>.vaultastic.com

For example: If your primary email id is [email protected] then

  • User ID to logon to vaultastic domain: john.smith
  • Domain Name: vn1.vaultastic.com

Note: If you do not know the password or have forgotten the password, use the Forgot pass app to reset the password of your vaultastic account.

Set Alt ID Archive User 001.png

Vaultastic application interface displays on the screen.
You can access the Inbox and Sent Items folder from the interface.

Archive 05.png

Using Vaultastic Account

The Vaultastic account stores a copy of all the email messages sent / received to your primary email account.

Vaultastic app allows you to,
1. Discover a particular mail
2. Download or Print a particular mail
3. Reply to or Forward a particular mail
4. Export to restore mail to primary email account

Discover a particular mail

You can search for a particular mail from your vaultastic account.
You can use Quick search to locate the mail quickly using pre-defined criteria or use Advance search to provide detail search criteria and locate mail from huge mailbox.

  • Provide the search criteria and click the Search icon to locate the mail.

Archive 06.png

Download or Print a particular mail

You can Download a copy of a particular mail from your Vaultastic account.
Application also allows you to Print the required mail if required.

  • Open the mail to view the details and Print or download a copy of the mail.

Archive 07.png

Reply to or Forward a particular mail

Vaultastic application allows you to give reply to a particular mail or forward a particular mail to the required id.

Hover the mouse over a particular mail which displays quick action items.
Or Open to view a mail from the list.
Choose the required action to be performed like Reply, Reply All, Forward, or Forward as an attachment.

Archive 07-a.png

Export to restore mail to the live email account

Vaultastic app allows you to export mail to an .EML format which you can import to your primary mail account. If you delete mail from your primary account accidentally you can recover using export utility of the Vaultastic app.

Refer the topic Export to restore mail from Vaultastic for step-by-step guide.

Reset Forgotten Password of your account

To reset the password of your Vaultastic account,
i. Click the Forgot Password link
ii. Provide your vaultastic id of which password needs to reset.
iii. Forgot Pass app generates a Verification code and sends to your primary email account

Archive 002.png

iv. Access your primary email account and copy the verification code you have received.

Archive 03.png

v. Provide the verification code and captcha string to proceed.
vi. Reset the Password of your Vaultastic account.

Archive 04.png